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terms & Conditions

These terms and conditions apply to the following products:

inside out protocol | 8 Week

(last updated - january 2025)

Payments - All payments received are to be in USD (United States Dollars)

terms & Conditions | Privacy Policy | Refunds

Terms & Conditions

THESE TERMS AND CONDITIONS APPLY TO THE FOLLOWING SITES:

MAJAMILLER.COM

INSIDEOUTPROTOCOL.COM

ADRENALDETOX.COM

All payments are in USD and are non refundable with the exception of valid Guarantee requests, as per below.

Introduction

It is common practice for naturopaths, nutritionists, and other non-licensed practitioners to collect your signature on a form such as this. By doing so, you acknowledge and accept that:

  • I am not a medical doctor and do not diagnose or treat diseases specifically

  • I use holistic tools like identity work, delicious food, rest, energy work and smart supplementation to help you help yourself generally and this is very different than what a medical doctor would do

  • Everything presented by me or anyone on my team is for educational purposes only and you can use this information at your own discretion and risk to initiate self treatment

  • I am not a substitute for advice from a qualified doctor and can provide education only on general principles of building health

  • I recommend that you consult your doctor before making any changes to your diet or exercise regime, take any dietary supplement or before beginning any therapy or modality

  • I do not warrant the accuracy of any information provided as I am not the originator of the information

  • I am not liable for any losses you may suffer by relying on any advice I provide

  • I do not recommend any particular product or service and if I introduce you to a particular product or service then it’s your responsibility to research if this is something that’s right for you

  • I do not guarantee any positive results as I have no control over those results

  • I am not a covered entity or a business associate of a covered entity under HIPPA

  • I am unable to provide any diagnosis or CPT codes for insurance billing purposes

This agreement is between you (the Client) and Maja Miller Wellness, LLC (the Company).

What I Do & Don’t Do

I obtain a set of laboratory test results on your behalf from a Certified Laboratory and provide you with a holistic or nutritional interpretation of those test results that you can use exclusively as an educational tool for personal health purposes.

Your doctor may use the same test reports to diagnose and treat diseases or specific conditions, but I do not do this. The information I provide is not intended to, cannot, and should not be a substitute for a personal consultation with your qualified doctor. I do not accept any liability for any failure to identify any medical condition or disease, as this is not the purpose of the service.

I may provide you with information about products that I believe might benefit you, but such information is not to be taken as an endorsement or recommendation. Some products may require a prescription, but I do not dispense or prescribe any prescription products. The information provided is intended for educational purposes only and should not be taken as professional medical advice or used as a substitute for medical care. I am not responsible for any adverse effects or consequences that may result, either directly or indirectly, from that information.

I will make a reasonable effort to protect the privacy of your medical information that is shared with me, including any lab test results. However, that information is not covered by doctor-patient confidentiality, nor is it governed by HIPPA.

Under no circumstances do I sell your personal information, lab results, medical history, or any other information you provide me.

Program Format

The Inside Out Protocol is broken out into 5 phases, but the Beta program only spans the first 4 phases over the course of 8 weeks:

Phase 1: Seen & Heard | 1 Week

  • This is a medical + environmental history

Phase 2: Root Cause | 2 Weeks

  • This is where you submit labs so that we can figure out the root cause of your symptoms

Phase 3: Quick Fix | 4 Weeks

  • While we wait on labs we start making some foundational lifestyle changes

Phase 4: Power Plan | 1 Week

  • We present your lab results and our recommendations

  • Your power plan has actionable and tailored advice but it does not include detailed protocols

The 5th and final phase is not part of the first 8 weeks.

If you complete the first 4 phases in good standing, you'll be given an invitation to the Inside Out Protocol Annual Membership where you'll tackle the 5th and final phase. There is an additional fee for the Annual Membership. 

The Annual Membership is NOT included in your program fee.

Phase 5: Protocols | 12+ Months

  • We help you implement protocols that make healing more simple

Program Resources

This agreement provides access to the following:

  • Access to a private member’s area with the IOP Labs Beta self paced course that includes Written materials and assignments for your use and benefit

  • 8 live group coaching calls & replays

    • Coaching sessions take place via Zoom, and instructions to join the meeting will be in your Member’s Library.

    • If you can’t make a live call you will be given an opportunity to submit questions via a form and we will cover those questions on the call and you’ll have access to replays

  • 1 Power Plan Package that includes:

    • DropBox folder with lab results

    • Power Plan Report

    • 60 Minute Power Plan Presentation

    • Power Plan Call Replay

  • Access to the private Facebook community and coaches where you’re able to ask questions Monday-Friday, 8 am to 5 pm CST. 

  • A beta discount on the annual membership

Your Success

Participation in the program is going to require time, energy and action on your part. It will also require that you are organized, set goals and meet timelines.We will clearly set expectations and deadlines in the program, give you plenty of time to meet them and it will be your responsibility to meet them because accountability is an inside job.

Program Fee & Refunds

The payment for the first 8 weeks of the program is one payment of $800.

Please keep the following in mind:

  • We cap our program participant numbers so that we can go deep with each client. As a result, we offer NO refunds for any reason at anytime, even if you are unable to participate in the program for any reason

  • We want you to participate, which is why if you are unable to participate in the program, we will do our best to accommodate you in future runs of the program, however you will be responsible for any price increases

  • By signing this agreement, you acknowledge that no one has represented to you that refunds are available, even if you cannot participate for any reason

  • The Company considers this policy a material inducement to entering into this Agreement and would not have done so unless this Refund policy were included

  • If you initiate a chargeback, the Company may issue an additional $250 fee to you and include any costs associated with collections.

    If there is a delay on our end, I will extend your program end date and notify you of that extension.


Lab & Supplement Fees

One of the main reasons most people do not succeed in the plans they try and implement is because those programs are cookie cutter. Your metabolism is as unique as your fingerprint, which means that anything you do to get healthy (especially if you are in a state of metabolic chaos) you have to tailor the things you do and the order in which you do them to your particular healing opportunities.

In order to understand what those healing opportunities are, you have to get data. One very effective way to get data is to run labs. This is one of the main things that sets our program apart from others.

Supplements are helpful in speeding up your healing, but only if they are the correct supplements for YOU! One way to better understand appropriate supplement selection is through labs and other diagnostic testing, which we do in the program. Even if you choose to not do supplements, you will get a lot out of the program.

LABS & SUPPLEMENTS ARE NON REFUNDABLE.

LABS & SUPPLEMENTS ARE NOT INCLUDED IN THE PROGRAM FEE.

We estimate labs to be $1,000.


Your Progress

There is plenty of time factored into the timeframe outlined to complete your program unless there’s inaction on your part. The final deliverable during the program is your Power Plan that outlines all your lab results and our high level recommendations on how to heal.

Delivering on this Power Plan requires that you do the following within the allotted time:

  • Complete your medical + environmental history

  • Order labs, which take 5-7 days to arrive

  • Complete lab samples and ship them back for analysis

  • Once we get your lab results back, then our team spends 10-15 hours analyzing, organizing and delivering your Power Plan

All Power Plan Calls must be completed by your program end date, which is always 7 weeks and 6 days after your program start date.

We are so excited to help you figure out what’s at the root cause of your symptoms, but we can’t help you unless you help yourself by staying organized and meeting deadlines.

If you do not stay organized and meet program deadlines you will not be eligible for a live Power Plan call. In that case we will work with you to provide an alternative solution which includes the opportunity to purchase a Power Plan Call extension fee.

Below is an estimate of what you’ll being doing and how long it will take:

Welcome Module

  • General welcome and program housekeeping

  • We estimate you’ll need less than 2 hours to complete

Phase 1: Seen & Heard | 1 Week

  • In addition to ordering your labs, you will complete a detailed environmental and medical history

  • We estimate you’ll need 4 hours to complete

Phase 2: Root Cause | 2 Weeks

  • You will receive your labs and submit samples for analysis

  • We estimate you’ll need less than 3 hours to complete

Phase 3: Quick Wins | 4 Weeks

  • While we’re waiting on labs, we’ll make some foundational lifestyle changes that will make a big difference in how you feel

  • We estimate you’ll need about an hour per week to complete

Phase 4: Power Plan | 1 Week

  • We’ll present your lab results and our recommendations during your private Power Plan call. 

  • We estimate that you’ll need 60 minutes to complete

Most organized participants have absolutely no problems keeping up with these time requirements. Please keep these estimates in mind and determine whether you have the time to dedicate before participating in the program.

Next Steps After Program Completion

The goal of the first 8 weeks is to help you figure out why you don’t feel great. 

The goal of the next 12 months after that, is to help you implement your healing plan.

There is only so much we are able to do in 8 weeks.

There is a difference between results & recommendations, which are presented during your Power Plan call, and the detailed protocols to implement those recommendations. 

The detailed protocols that take action on the Power Plan are NOT included in the 56 days. If you would like help with implementing your Power Plan,  it will require you to join the annual membership.

If you complete the first 4 phases in good standing, you'll be given an invitation to the Inside Out Protocol Annual Membership where you'll tackle the 5th and final phase. The 5th “Protocol” Phase length will vary person by person.

There is an additional fee for the Annual Membership.

The Annual Membership is NOT included in your program fee.

Confidentiality

While we are not required to be HIPPA compliant, we do strive to keep information shared confidential.

Confidentiality Exception

If I am required by law to make disclosures regarding the information shared in a coaching session, or where the Company has a good faith belief that disclosure of such information is necessary to comply with the law; or to protect our rights or property; to avoid harm to the Company, Client, or a third part; or to respond to an emergency, the Company will limit disclosure to essential information.

When you hire me, you also have access to my network of MDs and other clinical advisors that are subject matter experts in their particular field. There may be times where information in labs is unusual or I may be concerned about results and want to seek the advice of and discuss your results with a third party, like a clinical advisor. If this happens, please rest assured that those professionals have similar confidentiality obligations.

Access to Intellectual Property

Occasionally the written materials and assignments and access to the Company changes based on our needs, available technology, and factors outside our control. The Company will replace or substitute the items included in this Agreement, if it determines it is necessary to do so in its sole discretion, with something similar of equal or greater value.

Ownership of Materials

As a Program participant, you will have one license to view materials provided by the Company. You do not have ownership of this information, which is protected by federal copyright laws. You may not copy, re-engineer, distribute, or otherwise provide access to this information to any other person, for free or paid, in whole or in part, without express written consent from the Company, which it may withhold for any reason, and purchase of a license (price start at $25,000). Failure to abide by this policy will result in termination of access to these materials and issuance of an invoice for the license fee.

The Company protects its names. You are not receiving permission to use trade and service marks of the Company, including its name or the Program name, or any other mark owned by the Company.

Exclusion of Warranties

I will provide my services to you with reasonable care and skill. But I make no other warranty, express or implied, with respect to those services. All other warranties are excluded to the maximum extent permitted by law.

I make no warranty as to the accuracy of the laboratory test results I receive.

I make no warranty, expressed or implied, about the quality or effectiveness of any interpretation, apparatus, advice, treatment, or product. In no event will I be liable for any physical or mental injury or any adverse side effects that may arise from the use of any such interpretation, apparatus, advice, treatment, or product.

I believe that the information I provide, including that on our websites, videos, postings, brochures, emails, flyers, and information packets, is accurate, but I cannot guarantee such accuracy. I, therefore, make no warranty as to the accuracy of that information, and it should not be relied upon as being correct, complete, or accurate. It is your responsibility to verify such matters independently from primary sources of information and by taking specific professional advice.

Exclusion of Liability

If you rely on, buy or use a product or therapy or modality, you do so at your own risk. I do not guarantee any results as I have no control over those results. Each person is different, and the way someone reacts to a product or therapy may be significantly different from another. I cannot predict how you may respond to any particular product or therapy.

To the maximum extent permitted by law, I exclude:

  • Any and all liability in contract, tort (including negligence), breach of statutory duty or otherwise for any direct, indirect, special, incidental, or consequential costs, losses, claims, damages, expenses or proceedings (including but not limited to loss of profits and wasted management time) incurred or suffered by you arising directly or indirectly out of or in connection with my services, including but not limited to any loss, damage or expense arising from any defect, error, imperfection, fault, mistake or inaccuracy with the information, education or advice I provide.

  • Any and all liability for injury or loss arising out of the use of, or reliance on, the laboratory results and/or the dietary, supplement, and lifestyle suggestions I may provide.

  • Any and all liability for injury or loss arising from any product or treatment you may choose to take.

  • Any and all liability for any failure to identify any medical condition or disease.

  • You understand and agree that this is not the purpose of my services.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, or consequential damages or injury, loss of data, income or profit, loss of or damage to property, and claims of third parties.

Disputes

This agreement is made and shall be enforced according to the laws of the State of Texas, without regard to its conflicts of law principles. Client agrees to submit to personal jurisdiction in Austin, Texas, as the sole forum in the event of a dispute under this Agreement.

Any claims arising from this agreement for losses, costs, damages of any nature whatsoever or claims expenses from any cause or causes, including attorneys’ fees and costs shall be limited to the amount paid hereunder.

No Recommendation

All material and information I may provide about products and therapies are provided solely for educational purposes and for use when discussing your health with your doctor. By providing you with such material and information, I do not necessarily endorse, recommend or promote any such product or therapy.

Most importantly, everything in the program is optional and at your discretion.

Other

This agreement, any business policies and credit card authorization, is the final and complete agreement between the parties hereto, and any changes must be made in writing and signed by both parties. A waiver of one provision shall not be deemed a continuing waiver or a waiver of any other provision of this Agreement.

Completing your e-signature below or clicking on the “agree to terms & conditions” box constitutes signing the document, confirming you have read, understood and agreed to the terms and conditions stated.

If you have any questions about these terms and conditions, please email [email protected] .

© 2021 Maja Miller Wellness, LLC


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